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TipTopJob Support
Support : Candidates The system will supply emails to a Country support email address whereby it will be the Partner responsibility to handle these responses. HQ support will be available to assist but dealings must be through your allocated Territiory. Support : ClientsThe system will supply emails to a Country support email address where it will be the Partner responsibility to handle these responses. Automated registrations from Clients of that Country will be forwarded to this account so the Partner is aware of people registering on the site. Support : The Web site (User)Web Support is handled by 3 departments - 1. Related to static data that is provided by the Marketing Department (marketing@TipTopJob.com). Any assistance in News or Information should be sent to the Marketing Department. There are constant monthly surveys and ideas for future surveys would be welcome. 2. Related to the design and logos used on the site, including Client logos, Banner advertisements, and design aspects. (design@TipTopJob.com). 3. Software problems related to the site working are handled by the Developers (dev@TipTopJob.com). These are where an error appears on the screen and something has caused a problem with the software. All errors are automatically logged so they will be aware of these errors. Support : The Web site (Sales & Admin)For assistance with your Sales process, for training and support information, it is supplied by the Marketing Department. For Sales Administration (marketing@TipTopJob.com), they need to be contacted for each Client that is added that relates in your Terrirory so their Account can be associated with your own thereby allowing tracking for commission purposes. Once associated, either the Client or you can buy services on the Client Account. Support : The Servers & HardwareThe Servers and Networking equipment are handled by our Operations Department (ops@TipTopJob.com). We operate all of our equipment and software. Support : The Software & DevelopersThe Software is constantly being maintained daily and future development is planned over the coming months. Any ideas or sufggestions can be sent to the Developers. (dev@TipTopJob.com). |